Privacy Policy

Last Updated: July 28, 2026

OVERVIEW

Welcome to Kesari Culture ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how Kesari Culture collects, uses, stores, shares, and protects your personal information when you visit or use www.kesariculture.com ("Website"), purchase products, create an account, contact our customer support, or otherwise interact with our services.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using our Website.

This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy, and Return & Refund Policy.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Website, we may collect different types of personal information.

1. Contact Information

When you create an account or place an order, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
State and City
Postal/ZIP Code
Country

This information enables us to process and deliver your orders efficiently.

2. Payment Information

To process your purchases securely, we may collect payment-related information, including:

Payment Method
Transaction ID
Payment Status
Billing Details

Important: Kesari Culture does not store your debit card, credit card, UPI PIN, CVV, or banking passwords. All online payments are processed securely through trusted third-party payment gateways.

3. Account Information

If you create an account on our Website, we may collect:

Username
Password (stored securely in encrypted form)
Account Preferences
Wishlist Items
Saved Addresses
Order History

You are responsible for maintaining the confidentiality of your account credentials.

4. Order Information

When you purchase products from Kesari Culture, we collect information such as:

Products Ordered
Order Value
Order Number
Delivery Address
Shipping Method
Order Status
Return or Exchange Requests
Refund Information

This information helps us fulfill your orders and provide customer support.

5. Communication Information

Whenever you contact us through:

Email
Contact Forms
WhatsApp
Social Media
Customer Support

we may collect the information you provide, including messages, inquiries, feedback, reviews, and attachments.

6. Device & Technical Information

When you visit our Website, certain information may be collected automatically, including:

IP Address
Browser Type
Device Type
Operating System
Screen Resolution
Language Preference
Date and Time of Access
Referring Website
Pages Visited
Time Spent on the Website

This information helps us improve Website performance, security, and user experience.

7. Cookies & Similar Technologies

Our Website uses cookies and similar tracking technologies to:

Remember your preferences
Keep you signed in
Save items in your shopping cart
Improve Website performance
Understand customer behavior
Measure marketing effectiveness
Personalize your shopping experience

You may disable cookies through your browser settings. However, some Website features may not function properly if cookies are disabled.

PERSONAL INFORMATION SOURCES

We may collect your personal information from various sources, including:

Directly From You

Information you provide when you:

Create an account
Place an order
Subscribe to newsletters
Contact customer support
Submit product reviews
Participate in promotions or surveys

Automatically Through the Website

We automatically collect certain information using:

Cookies
Log Files
Analytics Tools
Device Identifiers
Browser Technologies

This helps us improve Website performance and enhance your shopping experience.

From Trusted Service Providers

We may receive information from third-party service providers who assist us with:

Payment Processing
Shipping & Delivery
Fraud Prevention
Website Analytics
Customer Support
Marketing Services

These service providers are permitted to use your information only for the services they provide on our behalf.

HOW WE USE YOUR PERSONAL INFORMATION

Kesari Culture uses your personal information for legitimate business purposes, including:

Processing Orders

We use your information to:

Process purchases
Confirm orders
Arrange shipping
Deliver products
Process cancellations, returns, and refunds
Provide invoices and order updates

Managing Your Account

Your information helps us:

Create and maintain your customer account
Save your preferences
Manage your wishlist
Remember saved addresses
Provide a personalized shopping experience

Customer Support

We use your information to:

Respond to your inquiries
Resolve complaints
Provide technical assistance
Handle warranty, return, and refund requests
Improve customer satisfaction

Marketing & Promotional Communications

With your consent or where permitted by law, we may use your email address or phone number to:

Send promotional offers
Share new arrivals and product launches
Inform you about discounts and festive sales
Send newsletters
Notify you of exclusive member benefits

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Website Improvement & Analytics

We analyze Website usage to:

Improve Website performance
Enhance navigation
Personalize product recommendations
Understand customer preferences
Develop new products and services
Improve the overall shopping experience

Fraud Prevention & Security

Your information helps us:

Verify transactions
Detect suspicious activities
Prevent fraudulent orders
Protect customer accounts
Secure our Website and services
Comply with legal obligations

Legal Compliance

We may use or disclose your personal information where necessary to:

Comply with applicable laws and regulations
Respond to lawful requests from government authorities
Enforce our Terms & Conditions
Protect the rights, property, and safety of Kesari Culture, our customers, and the public

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

Kesari Culture values your privacy and does not sell your personal information to third parties. However, we may share your information with trusted service providers and business partners when necessary to operate our business and provide our services.

Your personal information may be disclosed in the following circumstances:

Service Providers

We may share your information with carefully selected third-party service providers who assist us with:

Payment processing
Order fulfillment
Shipping and logistics
Website hosting
Cloud storage
Customer support
Marketing campaigns
Website analytics
Fraud detection and prevention

These service providers are authorized to use your personal information only for the specific services they perform on our behalf and are required to maintain appropriate security measures.

Payment Partners

When you make a purchase, your payment information is securely processed by our trusted payment gateway providers.

Kesari Culture does not store your complete credit card, debit card, UPI PIN, CVV, or online banking credentials.

Payment providers process your information according to their own privacy policies and security standards.

Courier & Delivery Partners

To deliver your orders successfully, we may share necessary information such as:

Customer Name
Shipping Address
Mobile Number
Order Details

This information is shared only for the purpose of processing and delivering your order.

Legal Requirements

We may disclose your personal information where required by applicable law or when we reasonably believe such disclosure is necessary to:

Comply with legal obligations
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud or illegal activities
Enforce our Terms & Conditions
Protect the safety of our customers, employees, and business

Business Transfers

If Kesari Culture undergoes a business transaction such as a merger, acquisition, restructuring, sale of assets, or a similar corporate event, customer information may be transferred as part of that transaction, subject to applicable laws.

THIRD-PARTY WEBSITES & LINKS

Our Website may contain links to third-party websites, applications, social media platforms, or external services for your convenience.

These websites operate independently and have their own privacy policies and terms of use.

Kesari Culture does not control and is not responsible for:

Their content
Privacy practices
Security measures
Products or services
Accuracy of information

Before providing any personal information on third-party websites, we encourage you to review their privacy policies carefully.

Accessing external websites is entirely at your own risk.

CHILDREN'S PRIVACY

Kesari Culture's Website and services are intended for individuals who are at least 18 years of age or who are using the Website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete such information promptly.

If you believe that a child has provided personal information to us, please contact us using the details provided in this Privacy Policy.

SECURITY OF YOUR INFORMATION

Protecting your personal information is a priority for Kesari Culture.

We implement appropriate technical, administrative, and organizational safeguards to help protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our security measures may include:

Secure website encryption (SSL)
Protected payment processing
Restricted access to customer information
Secure server infrastructure
Regular security monitoring
Password protection and authentication controls

Although we take reasonable precautions, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

You are also responsible for maintaining the confidentiality of your account credentials and should never share your password with others.

DATA RETENTION

We retain your personal information only for as long as necessary to:

Process and fulfill your orders
Maintain your customer account
Provide customer support
Comply with legal and regulatory obligations
Resolve disputes
Prevent fraud
Enforce our policies and agreements

When your personal information is no longer required, we will securely delete, anonymize, or dispose of it in accordance with applicable laws and our internal data retention practices.

YOUR RIGHTS & CHOICES

Kesari Culture respects your privacy rights and aims to provide you with control over your personal information. Depending on applicable laws, you may have the following rights regarding the personal information we collect about you.

Right to Access

You may request confirmation of whether we process your personal information and ask for a copy of the personal data we hold about you.

Right to Correct

If you believe that any personal information we maintain is inaccurate, incomplete, or outdated, you may request that we update or correct it.

Right to Delete

You may request that we delete your personal information where permitted by applicable law. Please note that we may retain certain information where required for legal, accounting, fraud prevention, taxation, or legitimate business purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal information, you may withdraw your consent at any time.

Withdrawal of consent will not affect the lawfulness of any processing carried out before your request.

Right to Object or Restrict Processing

Where permitted by applicable law, you may object to or request restrictions on how we process your personal information under certain circumstances.

Marketing Preferences

If you no longer wish to receive promotional emails, newsletters, SMS messages, or marketing communications from Kesari Culture, you may:

Click the "Unsubscribe" link included in our marketing emails.
Contact our customer support.
Update your communication preferences in your account settings (where available).

Even if you opt out of promotional communications, we may still send important service-related messages, including order confirmations, shipping updates, security notifications, and account-related information.

Cookies

Most web browsers allow you to control or disable cookies through their browser settings.

Please note that disabling cookies may affect certain features and functionality of our Website, including shopping cart functionality and personalized recommendations.

COMPLAINTS

If you have any questions, concerns, or complaints regarding how Kesari Culture collects, processes, stores, or protects your personal information, we encourage you to contact us first.

We will review your concern promptly and make reasonable efforts to resolve your complaint in accordance with applicable laws.

If you are not satisfied with our response, you may have the right to contact the appropriate regulatory authority or data protection authority in your jurisdiction.

INTERNATIONAL DATA TRANSFERS

Kesari Culture primarily stores and processes customer information within India.

However, some of our trusted technology providers, cloud hosting services, payment processors, analytics platforms, or communication service providers may process data in countries outside India.

Whenever personal information is transferred internationally, we take reasonable measures to ensure that appropriate safeguards are implemented and that your information continues to receive an adequate level of protection in accordance with applicable laws.

CHANGES TO THIS PRIVACY POLICY

Kesari Culture may update this Privacy Policy from time to time to reflect changes in:

Our business operations
Legal or regulatory requirements
Industry best practices
Website functionality
Security measures
Products and services

Whenever significant changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.

Your continued use of our Website after changes have been published constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

CONTACT INFORMATION

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we process your personal information, please contact us:

Kesari Culture

Website: www.kesariculture.com

Email: support@kesariculture.com

Customer Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)

We aim to respond to all privacy-related inquiries within a reasonable timeframe.

FINAL CLOSING STATEMENT

At Kesari Culture, protecting your privacy is one of our highest priorities.

We are committed to maintaining the confidentiality, integrity, and security of your personal information while providing you with a safe, reliable, and enjoyable online shopping experience.

By accessing or using www.kesariculture.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.

We sincerely appreciate your trust in Kesari Culture and thank you for choosing us for your fashion and shopping needs.